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E-Mail

This section covers creating e-mail accounts, setting a catch-all address, mail forwarding, autoresponders, vacation messages, spamassasin, Spamfilters and MX records.

Creating E-Mail Accounts

From the main User menu, navigate to E-mail Manager → select the “E-mail Accounts” link. You will see a page that looks like this:

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You will notice one e-mail account already exists: demo_user@demo.com (where “demo_user” is the control panel signin name). This account is permanent and cannot be deleted.

To create a new mail account, click on “Create Account.” You will see a page that looks like this:

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Enter a username and password. Here you can also set E-mail Quota & Send Limit. With Random the system will generate a Password for you.
Then click “Create.” The control panel will then return a messagebox that looks like this:

Save the account information somewhere on your computer, you´ll need it when adding an E-mail account to your favorite Mail Program.

Changing E-Mail Account Passwords

To change the password of an e-mail account click the “+” icon at the right side of an e-mail address. Here you can also set a different Quota.

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Deleting E-Mail Accounts

To delete an e-mail account, checkmark it next to the E-mail address. Here you can also suspend or unsuspend that account. When deleting you´ll be asked if E-mail forwarders also need to be removed.

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Email client

In Internet, an email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user’s email. An example of an E-mail client would be Outlook. Picking the right email client is a big decision. Email is still a major component of how we communicate with one another. Doing so through an email client that has all the right features is important.
Common mail ports:

pop3: 110, smtp: 587, imap: 143
WITH SSL
pop3: 995, smtp: 465, imap: 993

Forwarders

Forwarders allow you to direct incoming mail to a different address. For example, assume you wanted e-mail sent to support@testuser.com and sales@testuser.com to arrive at the mail account info@testuser.com.

You can create two forwarders that will let you do this.

To create a forwarder, from the main User menu, navigate to “E-Mail Manager” → select the “Forwarders” link. You will see a page that looks like this:
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Click on “Create E-mail Forwarder”, set the Forwarder name and destination E-mail. That´s it.
To delete or edit a Forwarder, checkmark the box next to the Forwarder (delete) or navigate to the pencil icon (edit).

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Autoresponders

To create a Autoresponder, from the main User menu, navigate to “E-Mail Manager” → select the “Autoresponder” link.
To delete or edit a Autoresponder, checkmark the box next to the Autoresponder (delete) or navigate to the pencil icon (edit).

Vacation Messages

To create a Vacation Message, from the main User menu, navigate to “E-Mail Manager” → select the “Vacation Messages” link.
To delete or edit a Vacation Message, checkmark the box next to the Vacation Message (delete) or navigate to the pencil icon (edit).

Spamassassin Setup

If Spamassassin is running on the server, from the main User menu, navigate to E-mail Manager → select the “Spamassasin Setup” link.
Spam affects us all if you have an email address, chances are, you’ve gotten spam. Here you can read how to Configure SpamAssassin in DirectAdmin.

SPAM Filters

From the main User menu, navigate to E-mail Manager → select the “SPAM Filters” link, and then choose one of the options on the page that follows:

  • Block a specific email address: this will block all email coming from the address you specify.
  • Block mail from an entire domain: this will block all email addresses at a specific domain.
  • Block all email containing the word: this will block all email containing the word you specify.
  • Block all e-mail larger than: this will block all email that’s larger in size than the number you specify (in kilobytes). This is generally used to block attachments.
  • Enable adult filter: this will prevent email with adult content from getting through.

Once you choose one of the above options and fill out the text box next to it, push Block to make your addition active.

MX Records

All e-mail services require that MX changes be made in order for their software to work. This change allows mail destined for your domain to be directed to their server. Please note that changing MX records will prevent your current accounts, forwarders, autoresponders, and mailing lists from functioning.

To change the MX record, form the main User menu, navigate to E-mail Manager → select the “MX Records” link, You will see a page that looks like this:

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To delete or edit a MX record, checkmark the box next to the MX record (delete) or navigate to the pencil icon (edit).

If you wish to use an external Mailserver, a few changes will need to be made. You need also to uncheck the option:
“Use this server to handle my e-mails. If not, change the MX records and uncheck this option.”

Need more help?

Please contact your hosting company for more assistance, or visit the DirectAdmin support forum at https://forum.directadmin.com/.

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