This section covers choosing what to save, creating backups, storing backups, and restoring your website from a backup. We suggest that larger sites backup their data at least once weekly, while email & Databases should back up every day.

From the main User Menu, Advanced Features → select the “Create/Restore Backups” link. You will see a page that looks like this:

WeKNow DirectAdmin

Select (check/uncheck) the data you want to store (Website Data/E-mail/FTP/Databases). To backup click on the green “Create Backup” button.
A messagebox appears, like this, when the backup request is succesfull
In your messagebox you will be noticed when the Backup is ready.

Website Data

Domains Directory
This will backup all the files in your domain directory. If you have more than one domain, then all your domains will be backed up. Backed up folders include: logs, private_html, public_ftp, public_html, and stats. Because subdomains are in your public_html folder, they are backed up also. Choose this option if you are only concerned about the content of your web site, and not the settings.

Subdomain Lists
This will backup the subdomain names that you have created. It will not backup the files inside the subdomains. Use this option if you have many subdomains. If you fail to backup the subdomain lists, you will have to manually recreate each subdomain in the event of a system failure.


Accounts: E-mail Accounts List for all domains (names and passwords).
Data: Includes the messages from the Inbox, IMAP Folders, and webmail data.
E-mail Settings: Includes the filters and the catchall address.
Forwarders: Includes all forwarding addresses.
Autoresponders: This will backup all autoresponder accounts and the message content of the autoresponders.
Vacation Messages: This will backup all vacation message settings and the vacation message itself.
Mailing Lists: Includes the list, digest-list and archives.


FTP Accounts
This will backup all FTP accounts created by you. Please note that it does not backup any files in the FTP directories. If you need to backup the content of the FTP directories, please select “Domains Directory” from the main backup screen.
FTP Settings
This will backup your FTP preferences, such as whether anonymous FTP is enabled and if an anonymous user can upload.


Database Settings: Backs up all DB Users and Settings.
Database Data: You should backup your databases often, especially if your site depends on them.

Storing Backups

Although backups are stored in the /backups directory, we suggest that you download backup files to your computer. This is the safest method because backups stored on the server may be lost in the event of a system failure.

Restoring Backups

From the main User Menu, Advanced Features → select the “Create/Restore Backups” link. Click on the blue button “Restore Backup”.
You will see a page that looks like this:

WeKNow DirectAdmin

In the backup menu, select the file to restore. If you have a backup file on your hard drive you must upload it to the /backups directory. This can be done through FTP or by clicking on the “Click here for a list of your current backups” link. Then, click the green “Upload File” button to upload your backup file which you want to restore.

At this stage you can choose which items to restore. When you have selected the correct backup, Select (check/uncheck) the data you want to restore.

Need more help?

Please contact your hosting company for more assistance, or visit the DirectAdmin support forum at

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